The Knowledge Sun Rising
Recruit Company Illuminating the Way
by Debra M. Amidon
Given the extraordinary economic success of Japan in the 1980’s, the knowledge agenda is no secret to the Japanese. Indeed, the roots of the movement in the United States are based in the relative technology transfer – redefined as Knowledge Exchange – between the two nations. In fact, the Asian roots are a tribute to Ikujiru Nonaka and his student Hiroyuki Itami, author of Mobilizing Invisible Assets (1987). However, with the economic downturn described as the "Bubble Economy" and the Asian financial crisis, Japan has been rather invisible in the worldwide knowledge circles; but the dawn may now be approaching.
Under the leadership of Eiko Kouno, President of Recruit Co, Ltd, and Yukio Okubo, Head of their Works Institute – http://www.works-i.com, a research team directed by Reika Sho organized a 3- month project resulting in a forum of nearly two hundred managers representing almost as many Japanese firms in a Symposium entitled: "Intellectual Capital Management." The event featured an entire issue of the Works Journal dedicated to the topic as well as three case study videos expertly produced featuring leading examples of Human Capital programs in action.
In the opening remarks, Recruit leadership outlined their definition of Intellectual Capital – complete with a corporate value enhancement model illustrating the interrelationship between Human, Relational and Structural Capital. At the heart is the distinction from and relationship between the ‘Knowledge Worker’ and the ‘Knowledge Community’ with Human Capital Management (HCM) – the next generation of Human Resource Management in organizations. Mr. Okubo asked the audience "How will Intellectual Capital take root in the Japanese society?"
Recent Economic Conditions
Based upon US State Department Notes, Japan operates as a Constitutional Monarchy and is the second-largest economy in the world after the United States. It has a reservoir of industrial leadership and technicians (67 million workers), well-educated and industrious workforce (99% literacy), high savings and investment rates, and intensive promotion of industrial development and foreign trade that have produced a mature industrial economy. While Japan’s long-term economic prospects are considered quite good, Japan has been experiencing its worst recession since WWII. Of particular note is the significant multi-billion dollars of direct foreign investment to China, Taiwan, South Korea, Russia, the Middle East (including Palestine), Africa, Latin America, Eastern and Western Europe – not to mention leadership in the Gulf War. In fact, they are noted as the world’s largest aid donor ($9B+) since 1989.
It is interesting to note, however, that there are some discrepancies in recent reporting statistics that show Japan rated #1in terms of technological innovation according to recent Michael F. Porter analysis; but they are listed as last (i.e., #46th) in terms of educational application in recently published IMD studies. Noted economists, such as MIT’s Rudi Dornbush have little faith in the future of Japan’s positioning as articulated in a 1998 Convocation, but Peter Drucker – in conversation with Isao Nakauchi – in a book called Drucker on Asia (1997) suggests that "…within the next twenty or thirty years Japan will develop a vigorous social sector of their own." This "social sector," far more than government or business, represents the traditional values of a culture. It represents the traditions and values of the local community. The book further outlines the shift from government as the leader of the people’s society to one of the assertion (or contribution) of every Japanese citizen.
Also of note, Recruit is featured as a young company with a corporate spirit of freedom and magnanimity. Their corporate philosophy, rare in Japan, stresses the individual ability of each employee…Innovative ideas and proposals from younger employees are actively utilized." This is consistent with the notion of the "unit of one" that was researched at Digital Equipment Corporation in the 1980’s and is now prevalent in the knowledge literature.
3 Case Study Examples
They were vivid examples – complete with video interviews – some of the best I’ve seen.
These three examples are diverse illustrations of how the concepts and principles of the Knowledge Economy can be put into practice with significant economic benefit for companies willing to experiment with new management methodologies.
In the closing panel, it was the first time in the evolution of the 13+-year knowledge movement that Ikujiro Nonaka, Leif Edvinsson (notably the first CKO) and Debra M. Amidon shared the platform. The essence of the dialogue was too robust to share here; but a request was made for the video to be made available in English and at that time will be outlined for ENTOVATION® readers.
In separate meetings, we were able to speak with ENTOVATION® colleague, Dr. Akira "Stoney" Ishikawa who is featured on the Global Knowledge Leadership Map and participated in Global Learn Day IV - http://www.entovation.com/whatsnew/learn-day-entovation.htm. Chairman of the International Exchange Committee of Aoyama Gaknin University, he published an article – "Framework for the Intellectual Olympics" - in the Journal of International Politics, Economics and Business (1998). The concept originating in Japan in the 1960’s (i.e., almost 35 years ago) provides for a well-balanced development of the physical, spiritual, technical and intellectual power of humans. "Knowledge and intelligence need to be used and widely shared for the sake of sustainable development of this our global village."
New Japanese Resources
Thanks to The Works Institute of Recruit Co., Ltd. (firstname.lastname@example.org), several Japanese versions of ENTOVATION® materials will soon be available on the Website: The Litmus Test; The Momentum of Knowledge Management; and the Global Momentum of Knowledge Strategy.
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