Name: Dr. Martin Curley
Affiliation: Innovation Value Institute
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“IT and business managers need to reformulate the way they manage IT. Traditionally, IT success has been measured in terms of IT parameters such as up time, capacity, and processing speed. If IT is to deliver business value, IT should be measured in core business terms---for example, customer satisfaction, revenue growth, and profitability."
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For further information on advice or consulting, please contact Dr. Clint Ackerman. |